Terms of Service

1. Acceptance of Terms

By accessing or using the website roseetclementine.com (the “Site”) operated by Rose et Clementine (“we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

We reserve the right to modify these Terms at any time. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement to use our services. By placing an order, you confirm that you meet these requirements.

3. Account Registration

You may create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to:

• Provide accurate, current, and complete information during registration.
• Update your information to keep it accurate and current.
• Notify us immediately of any unauthorised use of your account.
• Not share your account credentials with any third party.

We reserve the right to terminate accounts that violate these Terms or are found to be fraudulent.

4. Products and Pricing

All product descriptions, images, and pricing are provided in good faith but may be subject to errors or omissions. We reserve the right to:

• Correct pricing errors and cancel orders affected by such errors.
• Modify or discontinue any product at any time without prior notice.
• Limit the quantities of products available for purchase.

Prices are displayed in the applicable currency and are inclusive of applicable taxes unless otherwise stated. Shipping costs are calculated at checkout.

5. Orders and Payment

By placing an order, you make an offer to purchase the selected products at the prices displayed. Your order is accepted when we send you an order confirmation email. We may refuse or cancel any order at our discretion.

Payment must be made in full at the time of placing the order. We accept major credit/debit cards, bank transfers, and other payment methods displayed at checkout. All transactions are processed securely via our payment providers.

6. Shipping and Delivery

We aim to dispatch orders within the timeframes stated on the Site. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our reasonable control.

Risk of loss and title of products transfer to you upon delivery to the shipping carrier. If your order is lost or damaged in transit, please contact our support team within 14 days of the expected delivery date.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, product descriptions, and software — is the property of Rose et Clementine or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, or commercially exploit any content from the Site without our prior written consent.

8. Prohibited Conduct

You agree not to:

• Use the Site for any unlawful or fraudulent purpose.
• Post or transmit harmful, defamatory, or offensive content.
• Attempt to gain unauthorised access to any part of the Site or its underlying systems.
• Use automated tools to scrape, crawl, or harvest data from the Site.
• Interfere with or disrupt the Site's infrastructure.
• Impersonate any person or entity.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Rose et Clementine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses, arising from:

• Your use of, or inability to use, the Site or services.
• Any product purchased through the Site.
• Unauthorised access to or alteration of your data.
• Any third-party content or conduct.

Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the relevant order.

10. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses.

11. Third-Party Links

The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content, privacy practices, or availability of those sites and accept no responsibility for them.

12. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the competent courts.

13. Contact Us

If you have any questions about these Terms of Service, please contact: